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Copyright 2015 Central Business Systems, Inc. All rights reserved
Central Business Systems is a Managed Print
Services Provider.
Managed Print Services is the active management and
optimization of document output devices and related
business processes. MPS are facilitated by key software
applications that fall into one of four categories:
1.
Print management software to manage the volume
and nature of print and authenticate users
2.
Device management software to monitor and
manage the print devices in an environment
3.
Discovery and design software to analyze and plan
for the change required in implementing a MPS
4.
Scan routing software to route scans to various
destinations including fax servers, network folders,
email or workflows.
Managed print services or MPS have numerous benefits.
These are cost reduction, control and convenience. Print
and copy costs can be reduced by up to 30% with
managed print services saving organizations time and
money.
Central Business Systems has always helped our
customers control and budget printing costs by providing
equipment service agreements that include parts,
supplies, labor – basically everything except paper,
facilitating maintaining equipment in top condition.
Our service software tracks all parts, supplies, and
service performed. The system tracks usage and volumes
that are evaluated periodically to determine cost effective
changes in the contracts or equipment.
Previously, to record the meter readings required calling
or emailing the customer. The customer had to track their
supplies and monitor the equipment for service requests,
then contact CBSI to have the supplies or service
provided.
Now, with Kyocera Fleet Services this can be
handled more accurately and efficiently right from
our office. A client software is installed at the
customers location(s) on their network. The
software monitors all printing devices and reports
meter counts, supply usage, and service issues to
CBSI. Our service administration and dispatch
staff are alerted when toner is running low so we
can automatically replenish the supply, and when
the machine detects a service issue so we can
automatically dispatch a technician. The customer
no longer has to be contacted for meter readings,
the software polls the equipment for meter
readings at a set interval which provides
consistent tracking and accuracy. This allows our
professional staff to have accurate information on
all machines to track and evaluate volumes,
performance, and total cost of ownership to
recommend equipment changes, contract
changes, etc., to provide the best cost savings and
efficiency for the customer.
Managed Print Services
Every business depends on documents – that is why
every business needs its document infrastructure to
run smoothly, cost-effectively, and continuously. And
that’s why there’s KYOCERA Fleet Services (KFS).
KFS is a comprehensive remote monitoring solution
that is cost-effective for both customer and dealer.
Central Business Technicians can monitor devices in
real-time, anticipate issues, even update firmware
remotely during off-peak hours – maximizing uptime,
making sure business gets done.
KFS also provides comprehensive usage data: Which
devices get used the most? Which the least? Is there
too much color printing? Or not enough? Over time, the
entire document infrastructure can be optimized to best
meet the unique and evolving needs of every
organization.
KFS
is
hosted
o
ff
-site
in
the
highly
secure
Microsoft
Azure cloud.
More consistent uptime for all Kyocera devices in
your fleet
•
Real-time device diagnostics and alerts
•
Convenient firmware updates
•
Remote error resolution, code-resetting
•
Ongoing monitoring of supply levels
•
Fewer on-site visits
Deeper understanding of needs through robust
usage data
•
Identify trends, user requirements
•
Right -size devices across your fleet
•
Detailed analytics and customizable graphic
•
Optimize device configuration to meet constantly
evolving needs